Performance evaluation of an information technology intervention regarding charging for inpatient medical materials at a regional teaching hospital in Taiwan: Empirical study

Abstract

Background: The process of manually recording the consumption of medical materials can be time consuming and prone to omission owing to its detailed and complicated nature. Implementing an information system will better improve work performance. Objective: The Information System Success Model was adopted as the theoretical foundation. The opinions of nursing staff were collected to verify the impact of the system intervention on their work performance. Methods: This cross-sectional study was conducted at a regional teaching hospital. Nursing staff were invited to participate in the field survey. A total of 296 questionnaires were collected, and of these, 284 (95.9%) were valid and returned. Results: The key findings showed that two critical factors ("subjective norm" and "system quality") had significant positive effects (both P