Digital Native on Information Technology Acceptance in Higher Education

Abstract

© 2020, World Academy of Research in Science and Engineering. All rights reserved. The purpose of this study is to find convergence between students as digital natives and university managers as digital immigrants in Higher Education (HE) managing information technology to resolve digital divide between information technology users. The research methodology used in this study is quantitative research to measure Technology Acceptance Model (TAM). The results of the TAM analysis are followed by the formulation of an agenda which is considered important for overcoming issues relating to technology acceptance. The results of research on the acceptance of information technology applied by HE shows that student perceptions have a value that exceeds the ideal conditions on the variable usefulness, and intention to use, but do not meet the ideal conditions on the variable ease of use, and actual system use. Testing the research hypothesis shows that partially and simultaneously the ease of use, usefulness, and intention to use variables have a positive and significant effect on actual system use. Based on the problems in the ease to use variable, it is necessary to improve the aspects of human and computer interaction on the information technology used, including the interaction model, features, and information system usage procedures. This improvement based on the structure of relationships between variables will increase the actual system use. Improvement models in information systems can use Agile manifesto, which emphasizes the development of information systems more attention to the perspectives and opinions of users in designing information systems.