IT Roadmap to Improve Business Strategy using TOGAF ADM: A Case Study of Government-Owned Electricity Company

Abstract

Service industry in Indonesua has applied IT to conduct and establish their business process through automation and integration in order to achieve effectiveness and efficiency, especially in the industry of electricity. However, there is still no alignment between business strategy and IT assets. Thus, it is necessary to implement Enterprise Architecture to have appropriateness between the organizational's goal and the strategy's execution in the field. This research identifies various components in the respected industry by implement TOGAF ADM as the framework through observation and interview, with begin with preliminary phase until migration planning. The purpose is to create IT Roadmap in the form of recommendation for the electricity company in order to achieve their short and long term objectives.