Performance comparison of internet 4g service providers in Bangkok, Thailand

Abstract

This paper presents the methodology employed and the findings of the 4G technologies performance for the Internet services in Bangkok, Thailand. The performance of the services was tested both from the stationary and the moving environments. The measurements comprised of the latency, user data rates, and speed tests. The performance comparisons were conducted among three major mobile network operators namely: AIS, DTAC and TrueMoveH during December 2016. In terms of the moving environment, TrueMoveH provided the best result for the latency tests (foreign website) and AIS was the best for the domestic website. Whereas, TrueMoveH and AIS were offered the similar user data rate results in downloading, AIS was offered the better results in uploading. Moreover, the speed test performance revealed that TrueMoveH was offered the best downloading speed. Both TrueMoveH and AIS offered the similar performance when uploading. In relation to the stationary environment, AIS offered the best result for the latency tests for the domestic website. DTAC and TrueMoveH offered the similar result for the foreign website. TrueMoveH offered the best performance in downloading, while AIS performed the best in uploading for the user data rates. Similarly, TrueMoveH gave the best performance in the speed tests in downloading, while AIS performed the best in uploading. The findings from this study assist the operators to benchmark their current Internet services. At the same time, it can also assist the consumers to select the appropriate services to meet their needs without a commercial bias.