Abstract
Diverse heuristic sets were proposed in order to evolve Heuristic Evaluation for new contexts, as contexts related to the elderly and mobile devices. However, heuristics for evaluation of mobile usability regarding elderly users still need aditional validations. For this reason, our study aimed to enhance the validation of a heuristic set proposed by Al-Razgan et al. for evaluation of mobile usability regarding elderly users. Results showed that the major part of heuristics proposed by Al-Razgan et al. matches with traditional heuristics of Nielsen, while a few remain valuable for evaluations in this context. Also, after validations, we found evidences that the heuristics of Al-Razgan et al. have a great coverage of usability problems of mobile applications used by the elderly, as detected from test with users.
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de Lima Salgado, A., Agostini do Amaral, L., Fortes, R. P. de M., Chagas, M. H. N., & Joyce, G. (2017). Addressing mobile usability and elderly users: Validating contextualized heuristics. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 10288 LNCS, pp. 379–394). Springer Verlag. https://doi.org/10.1007/978-3-319-58634-2_28
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