Hierarchical modeling framework for ICT application to measure the user experience

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Abstract

In the development and use of applications, the User Interface (UI) and User experience (UX) has become essential. The well-adjusted UI and UX are the key features to assess the completeness of the application. As the importance of the UI and UX increases, formal representation of the UI and UX become essential. This paper proposes a formal representation method for ICT application. The method models an ICT application using the discrete event formalism. By utilizing the hierarchically and modular features of the discrete event formalism, a developer or UX researcher may utilize the modeling method to represent and assess the UI and UX of the ICT application. As a case study, this research illustrates how to model a website by proposed modeling method. The case study shows the modeling method can capture the essential behavior of the ICT application.

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APA

Jo, H. J., & Choi, C. B. (2018). Hierarchical modeling framework for ICT application to measure the user experience. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 10918 LNCS, pp. 417–428). Springer Verlag. https://doi.org/10.1007/978-3-319-91797-9_30

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