Constituent Input on Regulatory Initiatives: A Machine-Learning Approach to Efficiently and Effectively Analyze Unstructured Data

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Abstract

Determining whether constituent opinion agrees or disagrees with proposed regulation is crucial to improving our understanding of standard-setting practices. However, the constituent feedback mechanisms provided by regulators to constituents results in large-scale unstructured datasets—thus establishing an obstacle in examining differences of opinion between parties. Utilizing publicly available documents of the FASB, this study trains machine-learning models to efficiently and effectively categorize the level of agreement and disagreement on proposed regulation between the regulator and its constituent base. We employ three different approaches—a lexicon-based approach using the dictionary method and two participant-based approaches leveraging human raters (AMT and AS). We find that the machine-learning models demonstrate more accuracy in correctly classifying observations as compared to human raters. Further, the analysis indicates that the machine-learning models using the participant-based approach and the lexicon-based approach achieve similar accuracy in predicting constituent agreement and disagreement with proposed regulation.

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Ferguson, D. P., Harris, M. K., & Williams, L. T. (2023). Constituent Input on Regulatory Initiatives: A Machine-Learning Approach to Efficiently and Effectively Analyze Unstructured Data. Journal of Information Systems, 37(3), 119–138. https://doi.org/10.2308/ISYS-2021-032

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