A design methodology for workflow system development

Abstract

In every business organization, procedures are established to improve the efficiency, consistency, and quality of work. In this paper, we propose a design methodology for workflow application. It begins with an initial analysis phase (i.e., use case analysis) to capture requirement specifications, and ends with a workflow schema to be executed by a workflow management system. It incorporates workflow technology to support business process modeling that captures business processes as workflow specifications. Also, it employs a multi-step design approach to workflow schema generation, resulting in workflow schema at different levels of abstraction.