ENVIRONMENTAL DAMAGE: WHEN ANGER CAN LEAD TO SUPPLIER DISCONTINUITY

1Citations
Citations of this article
7Readers
Mendeley users who have this article in their library.
Get full text

Abstract

This study analyzed the direct and indirect effects of controllability and responsibility on supplier discontinuity following environmental damage. Data were collected through a scenario-based experiment from 267 individuals with management experience. The results indicated that controllability has an influence on supplier discontinuity, as does anger (a negative emotion), when the supplier, rather than nature, has control over the environmental damage caused. The indirect effect of controllability was partially explained by anger. The direct and indirect effects of responsibility, on the other hand, were not significant, and were partially explained in a moderating role in the relationship between controllability and the non-retention of suppliers following environmental damage. The study contributes by identifying the behavioral role of the negative emotion that is experienced during management crises, thus having an influence on the decision making of individuals that is related to the discontinuity of suppliers following environmental damage.

Cite

CITATION STYLE

APA

de Lima Souza, J., Tondolo, V. A. G., da Rosa Portella Tondolo, R., Lunardi, G. L., & Brambilla, F. R. (2022). ENVIRONMENTAL DAMAGE: WHEN ANGER CAN LEAD TO SUPPLIER DISCONTINUITY. RAE Revista de Administracao de Empresas, 62(2). https://doi.org/10.1590/S0034-759020220204

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free