Job satisfaction and ethical behaviors premises of IT users insight from Poland

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Abstract

The paper concerns ethical, human and organizational aspects of IS development. The aim of the research is to examine the dependency of job satisfaction (JS) and organizational citizenship behaviors (OCB) with its two dimensions (individual and organizational), among IT users in Poland, a transition economy. The research results complement the gap in the scientific literature, that concerns the psychosocial characteristics of IT users, as ethical attitudes and job satisfaction components. The authors elaborated questionnaire of JS including such dimensions like relations between employees, supervisors’ managing style, the organization of work in the company, information and communication within the company, representing the interests of the employee, creating opportunities for staff development (motivation, evaluation, promotion) and subjective JS. The analysis is based on a survey conducted among 362 IT users in south-west region of Poland. The results of this survey show that job satisfaction has an impact on ethical behavior premises of IT users in transition economies.

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Keplinger, A., Kowal, J., Frątczak, E., Ławecka, K., & Stokłosa, P. (2014). Job satisfaction and ethical behaviors premises of IT users insight from Poland. Lecture Notes in Business Information Processing, 193, 49–64. https://doi.org/10.1007/978-3-319-11373-9_5

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