Customer Service Dyads: Diagnosing Empirical Buyer-Seller Interactions along Gaming Profiles in a Dyadic Parametric Space

  • Iacobucci D
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Iacobucci, D. (1999). Customer Service Dyads: Diagnosing Empirical Buyer-Seller Interactions along Gaming Profiles in a Dyadic Parametric Space. In Corporate Social Capital and Liability (pp. 148–158). Springer US. https://doi.org/10.1007/978-1-4615-5027-3_9

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