Measuring the success of on-line communities in an enterprise networking tool

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Abstract

We look at self-forming communities on one company's externally-facing business networking tool to better understand factors contributing to the success of a community. We propose that there is no single measure of success of a community; success of different kinds of communities depends on a variety of factors, including the perspective of the stakeholders and the type of community established. © 2011 Springer-Verlag.

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Holtzblatt, L. J., & Damianos, L. E. (2011). Measuring the success of on-line communities in an enterprise networking tool. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 6778 LNCS, pp. 188–196). https://doi.org/10.1007/978-3-642-21796-8_20

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