Surabaya City Health Office’s Readiness In Facing ‘EHR' Era Through Doq-It

Abstract

Background: E-Health is an innovation created by the City Government of Surabaya in the realm of health services. E-Health integrates data between Puskesmas (Public Health Center), Hospitals, Dispendukcapil (the Department of Population and Civil Registration), and the City Health Office of Surabaya. E-Health is the latest health service program prior to the Electronic Health Record (EHR). An assessment on its readiness is important and necessary. One way to realize the readiness for implementing the Electronic Health Record (EHR) is by using the EHR Assessment and Readiness Starter Assessment tool by the Doctor's Office Quality - Information Technology (DOQ-IT). This research will analyze the readiness of the Surabaya City Health Office in applying e-Health in order to implement the Electronic Health Record (EHR).Methods: This research is a quantitative-descriptive type of research with cross sectional design. The main subject is the Surabaya City Health Office, and the data collection technique used is interviews. The data are processed through coding and calculating the respondent's answer to be then categorized.Results: The indicators in this research are Organizational Alignment and Organizational Capacity. The results show that the City Health Office and Puskesmas are strong enough to face the challenges of developing the Electronic Health Record (EHR), which is in range III. This indicates their readiness in facing changes towards the Electronic Health Record (EHR) and denotes its success. The indicator smallest value lies in the section of coordination with all related parties which is less optimal.Conclusions: Surabaya City Health Office is ready to implement the Electronic Health Record (EHR). The involvement of all components becomes the key to success towards a more innovative change in Electronic Health Record (EHR).