Mobile wikipedia: A case study of information service design for Chinese teenagers

Abstract

This study applied User Centered Design in mobile service design. First, an interview was conducted to analyze needs of teenagers. Chinese teenagers desire more information about daily life and more interaction between users. Second, based on the results of the interview, a low fidelity prototype was develped. To evaluate the design, teenagers participated in the second interview and told its pros and cons. Finally, refinement was made and a high fidelity prototype was ready. This prototype combined both Wikipedia and the query-based interaction. Results of this study have reference value for practitioners to involve target users into development process of information service. © 2011 Springer-Verlag.