Identifying and Prioritizing Research Gaps in Studies related to Total Quality Management on Competitive Advantage in Malaysian Hotel Industries

  • Sin K
  • Jusoh M
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Abstract

… The vast implementation of Total Quality Management (TQM) has exerted a great impact upon worldwide hotel domain, which has been reckoned as an imminent factor that …

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Sin, K. Y., & Jusoh, M. S. (2019). Identifying and Prioritizing Research Gaps in Studies related to Total Quality Management on Competitive Advantage in Malaysian Hotel Industries. International Journal of Academic Research in Business and Social Sciences, 9(5). https://doi.org/10.6007/ijarbss/v9-i5/5875

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