Telephone contact centre links to primary healthcare reform.

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Abstract

A new telephone health advice service implemented in September 2000 is integral to the Capital Health (Edmonton) Region's strategy to build a comprehensive approach to primary healthcare. Capital Health Link operates 24 hours a day, seven days a week and was the first comprehensive nurse-based health advice phone line in Alberta.

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APA

Weatherill, S., Paul, S., & Stewart, M. (2002). Telephone contact centre links to primary healthcare reform. Hospital Quarterly, 6(2). https://doi.org/10.12927/hcq..16639

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