Kerstin Fink discusses the two mainstream measurement fields: the cognitive science approach and the management approach. She develops the knowledge potential view which is determined by nine key measurement variables, i.e. content, culture, networking, organizational knowledge, learning and training, customer and competitor knowledge, and knowledge management systems.
CITATION STYLE
Fink, K. (2004). Knowledge Potential Measurement and Uncertainty. In Knowledge Potential Measurement and Uncertainty (pp. 125–200). Deutscher Universitätsverlag. https://doi.org/10.1007/978-3-322-81240-7_5
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