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Book Chapter

Seven Steps to Remarkable Customer Service

Apress, (2008), 245-254
DOI: 10.1007/978-1-4302-0988-1_32
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Seven Steps to Remarkable Customer Service. (2008). In More Joel on Software (pp. 245–254). Apress. https://doi.org/10.1007/978-1-4302-0988-1_32

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