Payment monitoring as a leading issue in the operation of transport companies in Poland

Abstract

Nowadays, transport companies operate in a constantly changing environment and are exposed to various risks. One of the main problems of the carriers is the difficulty in obtaining payment for the provided services. The purpose of this article is to assess the scale of debt recovery problem in the Polish transport companies. The publication characterizes main reasons of the occurrence of delays in payments and describes the most effective methods of debt recovery. The article provides us with the results of the research conducted on a group of 50 randomly selected Polish transport companies. The paper is also based on the author's own work experience in the transport company.