Direct referrals from social services to community teams for older people with mental illness

Abstract

Aims and method: The aim of the study was to evaluate the open referral system from social services to a community mental health team (CMHT) for older people. Referral letters from social services to the specialist team were reviewed, as were the case notes. Results: Of the 40 referrals, 95% (n=38) were accepted by the CMHT. Only 15% (n=6) fulfilled the team's existing referral criteria. The majority of referrals (n=36, 90%) had details of the patient's mental health problems. None of the referrals with memory problems had a cognitive assessment. Of the 38 referrals accepted by the CMHT, 36 were found to be suffering from a mental illness. The open referral system from social services did not increase the total number of annual referrals. Clinical implications: Social services play an important role in identifying and referring older people with mental illness and ensure a potentially rapid referral route bypassing primary care. The practice of accepting direct referrals from social services should be encouraged and made an integral part of the referral system.