Enterprise crowdsourcing solution for software development in an outsourcing organization

Abstract

Enterprise Crowdsourcing has the potential to be a very powerful and disruptive paradigm for human resource deployment, project development and project management as we know them. This paper details ongoing work at TCS Innovation Labs - Web 2.0, Tata Consultancy Services, Chennai, India to develop an Enterprise Crowdsourcing Solution to tackle the various processes involved in the development of software by leveraging the untapped human resource in the organization. Large IT organizations have a lot of untapped manpower in the form of trainees, the bench strength and people involved in roles which do not fully employ their strengths in particular technologies they are experts in. This system aims to allow untapped talent to get access to challenging tasks part of other projects and work on them while providing a disruptive way to allocate resources in a conventional software development environment. © 2012 Springer-Verlag.