Application of ethno-cognitive interview and analysis method for the smart communication design

Abstract

In recent years, the problem with which the world is faced has arisen by many complex problems being intermingled by change of global environment and a resident life. We are holding various subject, such as an increase in world population, economic growth of a newly emerging country, global warming, a natural disaster, low birthrate and longevity and so on. In March 11 2011, a huge earthquake disaster has occurred and we had to stop having to change consciousness how a better life and a life should be realized with safe relief. This research was applied as the technique of finding out about a subject and needs. As a result, it turned out that it is applicable as the technique of the ability to grasp and visualize needs and the subject of an employee or residents which are end users. © 2013 Springer-Verlag Berlin Heidelberg.