Community's perception towards the performance of pharmaceutical service care in the health education actions related to rational medicine use

Abstract

Health education aims at democratizing the access to knowledge and to make the community people able to act as comanagers in health's promotion. This work's objective was to present pharmaceutical service care experience in action in the community, in order to promote the rational use of medicine. We used a research-action qualitative approach. Experience description and people's perception survey (responsible for groups involved in the current lecture) were accomplished, and observed in this study. 22 lectures were done, reaching as a total 565 participants; pre-selected themes involved subjects as polymedication, self-medication and adhesion therapeutics, and the ones that emerged during each lecture were classified as emergent topics, represented by participant experiences (as for their diseases and treatment solutions, their collateral effects etc; also non-pharmacological health problems handling; quality, security and generic medicine effectiveness and medicine access should be approached here, in these cases). under group leaders perception, and approval,; it was mentioned that the lectures contributed to a more rational use, provided an important posture change, as some reports in the media said, as can be read. The lectures collaborated to reinforce that the health team role is not only to allow an access to medicine, but also to guarantee its correct use. This experience highlights the pharmacist action as a health professional. His role is carried out in rational medicine use promotion, employing in this action -- besides scientific knowledge -- abilities to use the population experiences in the action of teaching, respecting all individuals and making them active in this process.