Anthropomorphic systems: An approach for categorization

Abstract

Are systems that incorporate anthropomorphic attributes better at interactivity with a user than systems that do not use such attributes? Do these systems allow a user to interact with the system in a natural way; or can the system cause more frustration then aid? It is a fact that many systems nowadays are attempting to make their interfaces more natural to use. Some systems attempt to do so by the advance of various input systems, such as touch screens, screen readers, etc. Other systems attempt to create user interfaces that a user can easily relate to. They can take on various anthropomorphic attributes such as emotion, speech, cognition and learning abilities. These systems vary dramatically in how they incorporate the attributes as well. Some systems use an interface of cartoon characters that allow a user to believe that the character can speak and learn like the user, while still keeping a separation of the virtual and real world by its physical form. Others attempt to effect human attributes so much that it could be difficult to distinguish between the two. © 2009 Springer Berlin Heidelberg.