This is the report of workgroup 2 which addressed Human Factors. The group had wide-ranging discussion which it was felt could be best organized by beginning at the beginning, with a definition of the problems of human centric enterprise integration. The original charter was human factors, but the group extended the scope to a larger range of soft factors.
CITATION STYLE
Goranson, H. T., Fox, M., Katzy, B., Williams, T. J., & Wisnosky, D. (1997). Human Factors and Enterprise Integration—Workshop 1, Working Group 2. In Enterprise Engineering and Integration (pp. 82–88). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-60889-6_10
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