Abstract
COVID-19 has disrupted our lives and the economy. In this paper, we outline approaches in which information technology can be used to implement business strategies to enhance resilience by coping with, adapting to, and recovering from adversity resulting from the COVID-19 pandemic. We discuss how information technology such as digital supply chain, data analytics, artificial intelligence, machine learning, robotics, digital commerce, and Internet of Things can be used to enhance resilience and continuity of business.
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CITATION STYLE
Nah, F. F. H., & Siau, K. (2020). Covid-19 pandemic – role of technology in transforming business to the new normal. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 12427 LNCS, pp. 585–600). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-60152-2_43
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