A comparative study on decision-making capability between human and artificial intelligence

Abstract

The power of reasoning and the ability to make better decisions has been the best gift God has bestowed upon mankind. When we developed artificial intelligence (AI) systems with the goal to think and act rationally, the focus has always been as to how the AI system can replicate the natural decision-making process as compared to humans. However, in adverse situations, the efficiency of making a decision is affected by many factors such as emotional impact which do not affect an AI system. In this paper, we will identify and draw out the factors that affect human decision making and investigate the same on an AI chatbot. Later, a comparative analysis is done to draw out where AI or the human mind excels with those factors.