CITATION STYLE
Sattler, C., Sonntag, K., & Götzen, K. (2016). The Quality Culture Inventory (QCI): An Instrument Assessing Quality-Related Aspects of Work. In Advances in Ergonomic Design of Systems, Products and Processes (pp. 43–56). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-662-48661-0_3
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