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ITIL Basics

  • Krishna Kaiser A
Apress, (2018), 37-62
DOI: 10.1007/978-1-4842-3976-6_2
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Abstract

The Information Technology Infrastructure Library (ITIL) is the most popular framework that exists today to deliver services. It has become a standard of sorts, and most service-based organizations have implemented one form of ITIL or another.

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APA

Krishna Kaiser, A. (2018). ITIL Basics. In Reinventing ITIL® in the Age of DevOps (pp. 37–62). Apress. https://doi.org/10.1007/978-1-4842-3976-6_2

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