IT skill requirements in Public Administration: A model of IS Function for Public Administrations in order to identify professional requirements and training needs. The experience of the Department for National General Accounting of the Italian Ministry of Economy and Finance

Abstract

In the last twenty years, the role and the organization of IS function has been undergoing profound changes. Both firms and Public Administrations have not always been able to adapt successfully to new realities. In particular, IS staff often do not have appropriate skills, on the one hand, to translate business needs in IT solutions and, on the other hand, to deal competently with suppliers. The Department for National General Accounting of the Italian Ministry of Economy and Finance is trying to fill these competence gaps through a re-training program for its IS human resources. For this purpose a model of IS function was built. It is the starting point and the goal of the project. © 2008 Springer Science+Business Media, LLC.