Impact of digital and non-digital urban participatory approaches on public access conditions: An evaluation framework

Abstract

The gradual institutionalization of public participation increasingly compels local authorities to partially share their power over the transformation of urban areas. The smooth running of a participatory session is based on selecting the appropriate type of interaction, or medium, which supports the local authorities to reach and interact with a targeted public. However, local authorities often appear unfamiliar with the organization of interactive sessions with the population. This article introduces an evaluation framework that focuses on the access conditions of participants to the sessions of interaction. This novel perspective aspires to assist the local authorities in their decision to adopt a participatory medium (or method of interaction). Seven dimensions are investigated to this aim, namely accessibility, availability, adequacy, affordability, acceptability, awareness, and attractiveness (the last dimension is introduced in this article). In light of two real case scenarios that occurred in Western Switzerland, the use of the access framework is investigated for two potential purposes: (1) supporting the choice of a medium for an interactive session according to the urban project’s context and the targeted public; and (2) improving future participatory approaches by assessing the representativeness of participants attending a past session in comparison to the originally targeted public.