Enhancing Teams with PANCHO to Improve the Training Experience

Abstract

Here we present an automated mechanism used by a human coach in thedecision making process to enhance teams replacing a human memberwith an Intelligent Virtual Agent (IVA). The IVA called PANCHO (PedagogicalAgeNt to support Collaborative Human grOups) will join the humangroup with the aim of improving the performance of the team --inspiredby the Team Roles Theory-- and providing scaffolding to the traineesduring the task execution. PANCHO's architecture --an emotional architecture--is also described briefly.