Designing a roadmap framework for healthcare systems adoption

Abstract

Developing country healthcare industry have policies and procedure to regulate health information systems (HIS) both in private and public sector. The Healthcare institutions as part of the government with the help of Non-Governmental Organisation (NGOs) have implemented information systems (IS) within its different directorates to maximise the quality of care. However, HIS benefits may not be recognised by the healthcare organisation and stakeholders when systems implementation and adoption of policies and procedures are not backed up by roadmap to archive HIS goals. Thus, the need for healthcare roadmap to guide the development of HIS is important to the future development of a product. A roadmap development needs different stakeholders to participate. Therefore, this study, propose a roadmap that will provide guide for planning, selection, implementation, and adoption of HIS to produce quality healthcare services in Namibia. The study adopted a qualitative research method, because of its suitability to assist the research answer the research questions in order to meet the research objectives. Data was collected using three different techniques, semi-interviews, documents analysis and questionnaire. A questionnaire was used to collect data about the applicability, usability, and the importance of roadmapping. Then data collected was interpretively analysed. Based on the interpretations and the findings from the analysis of data, the healthcare industry roadmap was developed.