Abstract
Practical Usability Evaluation is an introduction to cost-effective, low-skill, low-investment methods of usability assessment. The methods include (1) Inspection Methods (e.g., heuristic evaluation), (2) Observational Skills and Video (including user testing with think-aloud protocols), (3) Program Instrumentation, and (4) Questionnaires. The tutorial features many step-by-step procedures to aid in evaluation plan design.
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APA
Perlman, G. (1996). Practical Usability Evaluation. In Conference on Human Factors in Computing Systems - Proceedings (pp. 348–349). Association for Computing Machinery. https://doi.org/10.1145/257089.257362
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