Different questionnaires assessing the usability of two multimodal systems and one unimodal system were compared. Each participant (N=21) performed several tasks with each device and was afterwards asked to rate the system by filling out different questionnaires. The results show that standardized questionnaires are applicable only to a limited extent. Despite some concordance, the results differ considerably and thus indicate the need for the development of a valid and reliable questionnaire covering the usability and quality of multimodal systems. © 2008 Springer-Verlag Berlin Heidelberg.
CITATION STYLE
Wechsung, I., & Naumann, A. B. (2008). Evaluation methods for multimodal systems: A comparison of standardized usability questionnaires. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5078 LNCS, pp. 276–284). https://doi.org/10.1007/978-3-540-69369-7_32
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