Role of Ethical Integration in the Effect of a Service Provider on the Outsourcing Organisation’s Reputation – A Structured Abstract

Abstract

Logistics activities are increasingly outsourced by organisations looking to cut costs and increase efficiency and quality around the undertaking of the task (Razzaque & Sheng, 1998). Prior literature typically examines the effect of logistics outsourcing on the outsourcing organisation’s performance (Jiang et al., 2007). However, the current literature indicates a lack of understanding of how the outsourcing organisation’s reputation is affected by logistics outsourcing (Lange, Lee and Dai, 2011). This is an important outcome for the outsourcing organisation to consider as it will affect its ability to do business in the future.