Understanding the Usefulness and Acceptance of Adaptivity in Smart Public Transport

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Abstract

Adaptive passenger information for enhanced mobility experience may be the next step towards a smart public transport. In our research project, we explored adaptive passenger information and investigated options to increase the intelligibility of adaptive features. We set up an online questionnaire to study the acceptance of adaptivity in public transport information systems. In this paper, we describe our approach to adaptivity in public transport, the design of the questionnaire and we discuss results of our study.

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Keller, C., Struwe, S., Titov, W., & Schlegel, T. (2019). Understanding the Usefulness and Acceptance of Adaptivity in Smart Public Transport. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 11596 LNCS, pp. 307–326). Springer Verlag. https://doi.org/10.1007/978-3-030-22666-4_23

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