Building Skillful Resilience Amid Uncertainty

Abstract

This chapter presents a novel perspective on organizational resilience in the digital era through the lens of the Buddhist concept of skillful means. It discusses the elements of an approach to a skillful resilience in an increasingly complex and challenging global digital environment. Adopting skillful means allows us to emphasize context flexibility, emotional intelligence, and the ability to visualize and deconstruct complex situations as three core capabilities for organizations to cope with uncertainty. More specifically, we highlight flexibility and reflexivity of the skillful means approach based on the notion of non-attachment as a way of understanding how organizations manage adversity emerging from uncertainty.