A multidimensional approach for the evaluation of mobile application user interfaces

Abstract

This paper focuses on a hybrid approach for the evaluation of mobile application UI, based upon a set of well known techniques for usability evaluation. Two perspectives of the problem are focused: (i) the user's perspective, which is expressed by user's perception of the application; and (ii) the specialist's perspective, which is expressed by his/her considerations from the point of view of the user-application interaction, and from the point of view of the HCI community as well. Further comparisons between a lab and field evaluation approaches are given for a case study involving an Internet tablet. Conclusions are given concerning on how to apply the experience acquired by evaluating conventional UI in the mobile technology domain. © 2009 Springer Berlin Heidelberg.