The introduction of information technology in business processes as a method of quality improvement

Abstract

Currently, there are a large number of approaches that allow developing a business, structuring business processes, maintaining and improving competitiveness, quality of goods and services, achieve a high level of efficiency and effectiveness of the enterprise. For example, such approaches as process benchmarking, FAST technique, which is deciphered as a technique for rapid solution analysis, process engineering, process reengineering, process redesign, contribute to process optimization. However, there are still companies that do not provide complete management of the organization's business processes. Later, that can lead to certain problems. Therefore, today the current issue for organizations is the optimization of business processes. Such a process has a number of advantages not only for the internal management of the organization, but also for the external environment.