A new approach to implement enterprise content management system using RSS and folksonomy

Abstract

Nowadays, 85% of the enterprise information is stored as unstructured data. And ECM (Enterprise Content Management) provides enterprises with a platform to house these unstructured contents and deliver them in a proper way. However, content sharing, one of the key aspects of ECM, is still not efficient and effective enough in most of the ECM systems. In this paper, we propose a new enterprise content management approach to make it easy to share and deliver enterprise content. The approach mainly takes advantage of RSS (Really Simple Syndication), a content syndication format that is a popular technology in the Web2.0 world, to solve the problem of enterprise content sharing and delivery in an ECM system. Also, the approach adopts the Folksonomy concept, a user generated taxonomy emerged in Web2.0 world, in an ECM system to classify the enterprise contents in a proper way so that the ECM system users can find the contents they want more accurately and efficiently. By bringing the Web2.0 technology and philosophy to enterprise, we make ECM system more efficient and effective, especially in content sharing, searching and delivering, which will help to achieve the goal of information on demand in enterprise. © 2008 International Federation for Information Processing.