Improving disaster management in international tourism

Abstract

Despite strong interest in tourism during the pandemic, frameworks of disaster management have not been rigorously provided for the international tourism field. The present research aimed to study how to improve disaster management in international tourism toward mitigating human suffering and economic damages. Qualitative content analysis was used as the key methodology in investigating passive and active disaster management. These two approaches were compared considering tourists, tourism industry, regional governments, and international organizations as variables. The main finding has been that stakeholders must shift from passive to active disaster management, while strategically addressing networking, the disaster management cycle, and local education, among other factors. This study provided a systematic framework of disaster management by studying not only the supply but also the demand side in international tourism.