Model-checking user behaviour using interacting components

Abstract

This article describes a framework to formally model and analyse human behaviour. This is shown by a simple case study of a chocolate vending machine, which represents many aspects of human behaviour. The case study is modelled and analysed using the Maude rewrite system. This work extends a previous work by Basuki which attempts to model interactions between human and machine and analyse the possibility of errors occurring in the interactions. By redesigning the interface, it can be shown that certain kinds of error can be avoided for some users. This article overcomes the limitation of Basuki's approach by incorporating many aspects of user behaviour into a single user model, and introduces a more natural approach to model human-computer interaction. © 2009 British Computer Society.