Human factor of online social media cybersecurity risk impact on critical national information infrastructure

Abstract

Social Digital Media become an effective platform for many cyber community to promote product and services to get reach greater potential market around the globe. However, Social Digital Media could lead to several critical cybersecurity risk that might be difficult to manage and mitigate. Moreover, some the cybersecurity risk could cause severe impact of human factors especially if the risk affected the Critical National Information Infrastructure (CNII) that serve as backbone of the country. Hence the objective of the research are to determine the human factors related of social media cybersecurity risk and; to discuss their severity level impact on Critical National Information Infrastructure (CNII). Questionnaires are distributed to various private and government agencies practitioners for the study. The finding of the research show that the top 5 most critical cybersecurity risk are Information Theft; Cyber Attacks; Cyber Crime; Information Manipulation; Productivity Loss. This article also highlight top 5 least critical cybersecurity risks which are Attack of the Software; Cyber Assault/Bullying; Espionage; Terrorisms; Risk of Losing the legal Battle. Through the findings, expert, management and practitioner would be able to identify critical cybersecurity risk and address them appropriately and effectively.