Usability Engineering Milestones In Complex Product Development — Experiences At Nokia Mobile Phones

Abstract

How can usability engineering be managed in highly complex innovative product development? When usability engineering is performed in concurrent engineering (CE) product development, there are stages where usability engineering needs to be refocused in order to perform successfully in the changing project environment. The focusing points follow the product development milestones but are not identical with those. From usability engineering perspective, those points are critical for achieving effectiveness and efficiency in the product development