Farmers' satisfaction with agricultural extension service quality in Ninh Phuoc district, Ninh Thuan province

Abstract

Agricultural extension service quality is a key to sustainable development and enhances the efficiency of government resources for farmers. This paper assessed farmer's satisfaction with the quality of agricultural extension services in Ninh Phuoc district, Ninh Thuan province. Major analytical tools included: exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and structural equation modeling (SEM). The data were collected by direct interviews with 320 farmers participating on the extension. The analysis results showed that the level of satisfaction of the farmers was significantly influenced by the quality of the agricultural extension service and the agricultural extension service quality was influenced by factors such as farmers’ adoption of technological innovations in agriculture, the extension staff's clear presentation and understandable instructions to farmers, experienced trainers, exciting and pleasant discussions and field trip activities tailored to the needs of farmers