Governance as a service for collaborative environment

Abstract

In a highly competitive and collaborative network environment, enterprises have to focus on their core competencies and to increase internal and external collaboration to provide more efficient services to meet various needs of markets. However, governance is still one of the most important challenges for collaborative enterprises. Some studies on collaborative networks just focus on technological aspects, often neglecting other business related issues. Business process management, performance management and business process alignment are key questions to be solved to increase the global synergy of the Collaborative Organization. In this paper, we propose to extend the traditional XaaS model to the Business Layer and propose a flexible, efficient collaborative governance framework: Governance as a Service framework (GaaS) which supports dashboard mashups and autonomous strategy to govern globally the collaborative environment. © 2012 International Federation for Information Processing.