Processcity: Visualizing business processes as city metaphor

Abstract

Many organizations are focusing on the digital transformation. To be effective, the organizations need to streamline their own business processes in parallel with digital technology adoption to their businesses. Therefore, one of decisive factors for successful digital transformation is BPM (Business Process Management). Based on data gathered from information systems supporting business processes, the organizations should monitor the business processes on a regular basis, and then update them frequently in order to cope with changes in the business environments. In this paper, we propose ProcessCity, 3D visualization tool, to support the comprehension of complex and large-scale business processes. By analyzing data from the information system related to business processes, ProcessCity visualizes business processes as city metaphor.