Value assessment of e-maintenance platforms

Abstract

The present paper proposes a methodology to assess the values created through the development of an E-maintenance platform. This is based on the postulation that the platform is providing a set of services developed as an application of a set of E-technologies to support targeted maintenance processes within a given company. Henceforth, the applied service is the building block used in order to assess the value creation for the company. The methodology is firstly presented, discussing on the applied services as initiators of new operational practices in maintenance processes and, subsequently, on the values created for the business of the company deciding to invest in an E-maintenance platform. The methodology is then tested in the case of a manufacturing company: the test proves the potentials of the methodology in order to support the investment appraisal of E-maintenance solutions; the specific case concerns solutions developed in the framework of a SCADA system originally implemented for production purposes.