Developing and validating a scale for perceived usefulness for the mobile wallet

Abstract

Mobile wallet applications are new and promising mobile payment technologies. While researchers have started to explore adoption models in this domain, they have taken a generic approach to understanding customers' perceived usefulness of this technology. In this research-in-progress paper, we seek to develop a new, goal-oriented construct to understand the perceived usefulness of the mobile wallet from a consumer's perspective, which should provide a richer meaning to both academic and practitioner communities. © 2013 Springer-Verlag.